About CubeTech
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CubeTech is a premium online backup service committed to providing Australia’s industry-leading solution. Secondly it is to provide the backup service at a competitive price with a superior service and support. Our commitment to customer service is an important and distinguishing characteristic of our company. Our primary goal has been and will remain an emphasis on establishing and sustaining long-term relationships with our customers. We arm our customers with the online backup capabilities of large corporations without burdensome infrastructure – at an affordable price. We work hard to make your backup service as easy to use as possible. Our plans do not require a contract, so if your requirements change, you can take appropriate steps without any sort of stress. We make it easy for you.
Our Commitment
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At CubeTech, we’re motivated and inspired every day by how our customers trust us and use our software to backup their most important information and data safe. We are committed long term to the mission of helping our customers. Just as we constantly update and improve our products, we want to continually evolve our company to be in the best position to accelerate new technologies as they emerge and to better serve our customers.
Our Data Centres
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Our storage network spans three separate, multi-million dollar data centre facilities across Queensland, Perth and Sydney.
Each facility are N+1 carrier-grade, strategically located in optimal locations and feature a range of power, flood and fire protection systems. We have 99.99% SLA’s with each facility to ensure availability, uptime and integrity for our customers.
Power Features
- N+1 redundancy on power supply
- Mains power supplied by 2x33kV dedicated incomers
- Power and cooling are supported by up to 22 rotary UPS units
- Onsite diesel tanks support a minimum of 24 hours backup power
Air Conditioning
- N+1 resilience on chilled water cooling system
- Constant temperature of 22° maintained at all times
Fire Detection and Suppression
- Aspiratory analogue addressable fire detection system in all areas (smoke and heat) with manual break-glass units
- Dry pipe sprinklers to technical space, sprinklers in corridors and selected plant rooms, with water ingress protection and monitoring
- Dry risers to all floors
- Smoke and gas clearance system
Facility Security
- 24 hour onsite business premises controllers manned security
- Access control using proximity card readers
- Multiple CCTV cameras (interior and exterior)
- Barrier controlled vehicle access
Server and Network Monitoring Features
A wide range of critical server sensors are constantly monitored and maintained in accordance with safe limits. Just some of the components that are monitored are:
- Temperatures
- Disk array health status
- Voltages
- Fan speeds
- Bandwidth usage and network throughput